Policies for Abbey-Inn & Suites Accommodations in Nashville, Indiana

Please Read All Policies Below Before Making an OnLine Reservation

You will be agreeing to them during the booking process.

Check In no earlier than 4:00 p.m. ~ Check Out no later than 11:00 a.m.

Room rates & Suite rates are by the season.
All reservations require a non-refundable $25.00 processing fee.

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You must include your CORRECT e-mail address for confirmation of online reservations.
If you have not received a confirmation within 24 hours,
or you made a mistake (wrong date) in your online reservation,
please e-mail: info@abbey-inn.com

Any changes made to your reservation later (change date/room) may result in additional fees to your credit card.
Any changes to your reservation MUST be requested via email and authorize additional charges.
Please "respond" to your original email confirmation to request changes or to cancel your reservation.

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Welcome to Abbey Inn & Suites, located in beautiful Brown County Indiana

We hope you enjoy your stay with us.
Let us know if we can assist you in any way.
Please be aware that this is not a chain hotel. We do NOT have staff 24/7.

Check-In - Between 4 p.m. - 8 p.m. Th, F, S, S
Other times/days by arrangement
Please advise us if your arrival will be after 8 p.m.
Please check the temperature of your tub upon arrival.
If you encounter any problem with your tub or room, please notify housekeeping IMMEDIETELY. Call 812.988.2397 or text 812.322.6300.
(We cannot resolve the problem after you return home). We encourage all guests to arrive during staffed check in hours so any problems with rooms/hottubs can be dealt with promptly.

Abbey Inn reserves the right to substitute similar accomodations upon unavailability of your room choice as Hot Tubs are occasionally subject to temporary closure.

We hope you enjoy your stay with us. However, occasionally things go wrong.
Should you believe your stay was less than enjoyable, we are happy to offer you the exclusive choice of a one night stay in the future “on the house”.

Guests agree that if guests find any problems with our accommodations and fail to provide us the opportunity to address those problems while the guest is with us, and/or refuses our exclusive remedy, but then disparages us in any public manner, we will then be entitled to charge their credit card an additional $350 should guest refuse to retract any such public statements.

Check-Out - By 11:00 a.m. Please leave your key in keybox in the Fireplace room lobby or in our office.

All Guests must provide a valid CREDIT card upon check-in. In addition to payment for the room, we will place a hold (not a charge) on the card to ensure that it is a valid/working card for any incidentals. This hold will be released upon check-out, provided that there are no damages to the room. If there are any damages found, then Abbey Management reserves the right to extract this fee from the card on file. Charges* to Guest's card may include, but are not limited to: damages over and above normal wear and tear, stained linens, theft, excessive cleanup, unreturned keys, unauthorized late check-outs and evidence of smoking in room.

All guests who wish to pay cash for their reservation must also provide a valid CREDIT card to hold for damages.

NO PETs - Sorry NO pets at Abbey-Inn.
Guests who bring pets will be required to board them off site.
We love pets, but they need to stay at a doggy hotel, not here.

NO KIDs - Abbey Inn is a grown up getaway.
We love kids, and they are welcome at our family friendly locations.

Towels - We try to supply enough towels for your stay...
Then we give you plenty of privacy.
For environmental reasons we ask you to use only what you need while visiting Brown County.
Please treat our linens with repect. Stained linens will result in damage charges to your credit card.
Make up, blood, wine, coffee, body lotions and other things can damage linens.
Limited maid service. Plenty of privacy.

Food - We provide complimentary coffee in your room.
Each room has a coffee maker and mini-fridge for your food items.
We guarantee food left around the room will result in Brown County critters.
Please, take care not to stain towels and bed linens. Coffee & wine stain.

Hot Tubs - Please, do NOT add anything not supplied by Abbey-Inn
(except, of course, yourself). No bubbles, No massage oils, no candle wax!

All guests must shower before using a hot tub. Body products change the PH of chemicals in tubs.
Notify management immediately if tub leaks or makes strange sounds.
Please Do not leave tubs on full power. (They will overheat and shut down).
Hot tubs have weight & water displacement limits. Hot tub occupancy is limited to 400 pounds. If hot tub water is significantly displaced onto floor carpeting, a $200 fee may be applied to your room bill for carpet restoration. Thank you for your cooperation.

Please be aware that hot tubs add significant electrical load and sometimes flip breakers. Follow all instructions carefully and report any problems to staff as soon as noticed. Problems which occur after quiet hours will be corrected by staff in the morning.

Telephone, WiFi, TV - There are NO phones in rooms. There is free WiFi in common areas. Each room has a flat screen TV with basic DISH channels. Brown County is a rural area. Our internet and TV providers are unable to provide constant quality service.

Candles - Please, use only tea candles & holders supplied by Abbey-Inn
Do not place on hottubs!! Do not leave candles unattended!!!

Thermostats & Controls - Please, do not change any settings without asking.
Most Rooms do not have individual controls.
Thermostats control wings of the Inn and are set for everyone's comfort.
Hot Tubs will increase the temperature and humidity in your room. Please keep cover on when not in use.

Quiet Hours - 10 p.m. UNTIL 8 a.m.
Please, consider our other guests!
No loud or disturbing noise or behavior during quiet hours.
Number of Guests occupying a property is limited to the number stated on your reservation agreement. Limits are strictly enforced.
Loud music or parties will not be tolerated.
Violators will be asked to leave. No refunds.
We encourage all guests to arrive during check in hours. If you arrive after 10 p.m. please be very considerate of our other guests!

No Smoking -
All of our rooms are non-smoking!
This means ABSOLUTELY NO SMOKING inside the building and smoking outside ONLY in designated smoking areas. Violators will be asked to leave. No refunds. Your credit card WILL be charged an extra room cleaning fee.

Activities - We have a pond and wildflower walk at the rear of the Inn, and, a fire pit area (S'mores). Please enjoy them. We are adjacent to Brown County State Park. The west gate is 1 mile west of Abbey-Inn. Brown County State Park offers swimming, hiking and horse back riding. It also offers romantic picnic spots with vistas that rival the Smoky Mountains.

Please remember you are coming to the woods! If you are lucky you will be greeted only by Brown County Lady Bugs upon your arrival. (We do not charge extra for the experience.) They are harmless and in fact quite beneficial to the environment. Always be aware there are some critters around that can be bothersome (ants & wood roaches) and even dangerous, including wasps, ticks, spiders & snakes.

The wood roach is a pesky problem in Brown County. It normally lives under the loose bark of dead trees, logs or stumps. They are fairly good fliers and often enter rooms when doors are left open at night. They require moisture so may be seen around our hottubs. Wood roaches do not survive indoors and the presence of wood roaches is strictly a temporary annoyance.

If you are allergic to insects or pollen be sure to bring your anithistimine. If you plan to visit the park bring bug repellant, sunscreen, etc. We cannot control Mother Nature or her critters!

Any damage to rooms, bedding, furniture, hot tubs, linens, and/or theft or extra cleaning will be BILLED to your credit card. Beds and hot tubs do have weight load limits. Customers of size must inquire prior to making reservations. Bed frames, linens & Hot Tubs are expensive...Please be careful.

Smoking in a non-smoking room or pets in a non-pet room will cause a $200.00
cleaning fee to be charged to your credit card.

*Our minimum damage charge is $100 which includes the actual damage plus the extra staff time to deal with the damage.

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Lost & Found Policy:

Guests often return within an hour of check out to claim forgotten items.

Items of importance (clothing, pillow, cell phone, etc.) will be held by housekeeping for 1 week. Guests should e-mail info@abbey-inn.com to make arrangements for return via USPS COD.

Smaller, incidental items left in guest rooms (toothbrush, nail polish, etc.) will be disposed of by cleaning staff.

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Abbey Inn Cancellation Policy:

Be sure to read our cancellation policy below before booking your room

We are a small lodging establishment and we have our own policies. They are not like national lodging policies, so please read them.

You may reserve your room or suite by paying in full, in advance as follows:

Online/by phone: Visa, Mastercard, Discover

In person: Credit card; cash, personal check

We strongly recommend purchasing the optional trip insurance offered by Access America during online booking for any unforeseen events requiring cancellation.


If you need to cancel a reservation :

We require a written notice (e-mail or snail mail) 10 days before the date of your stay. Please reply to your confirmation email (or include a copy in snail mail) to request cancellation.

You will receive a refund of all monies paid minus the non-refundable $25.00 processing fee.

Late cancellations and/or "no shows" are subject to the full charge of the reservation. Refunds on rooms cancelled late will be made IF all nights are re-rented, less $50.00 late cancellation processing fee.

We will work with you to accommodate the need for changes in your reservation.

If you have not purchased trip insurance and have a last minute family emergency we will make every effort to re-let your rooms and/or move your reservation to a future date. Again, we recommend trip insurance.

Rescheduling of dates is subject to availability and management approval. A $25.00 processing fee may apply. Rescheduling is a one time option. A rescheduled date cannot be cancelled or rescheduled. We cannot offer any rescheduling options within 48 hours of a reservation’s check-in date except in cases of documented emergency. Please refer to trip insurance recommendation above.

If you find a problem with your room upon arrival let us know immediately and we will fix the problem or offer you another room. YOU MUST ACT PROMPTLY.

We reserve the right to substitute similar accommodations upon unavailability of any "1st choice" room.

Please be advised that we have no control over "acts of God" such as power outages, floods, or insect invasions.

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The Abbey Inn has free WiFi in the common areas of the Inn. In this rural location our source is ATT DSL. Rooms nearest the office are also served. It does NOT work all the time. Brown County Indiana is a rural area and utilities do not have the same "guaranteed uptime" as urban areas.

WARNING: This free Service is an open network provided for your convenience and its use is at your own risk. It is available to the general public, and is NOT INHERENTLY SECURE. The providers cannot and do not guarantee the privacy of your data and communication while using this Service.

There are potentially serious issues with any computer connected to the Internet without the appropriate security protection, ranging from viruses, worms and other programs that can damage the user's computer, to attacks on the computer by unauthorized or unwanted third parties.

By using this Service, you acknowledge and knowingly accept these potentially serious risks of accessing the Internet over an unsecured network and guarantee that you have taken all necessary steps to protect your own computer system, such as installing current anti-virus software and maintaining appropriate firewall protection on all your computer devices.

By using this Service, you acknowledge and agree that YOU DO SO SOLELY AT YOUR OWN RISK.

Also, by using the Service, you agree to all terms set forth in the following Disclaimer.

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All rates for two adults in a room (Sorry, NO children under 18)
15% hotel tax/fees will be added
All rooms are NON-SMOKING
Quiet hours from 10 p.m. to 8 a.m.
No phones, no pets, no children
Check in after 4 p.m. Check out by 11 a.m.

Total Price is rate plus tax & fees and will be displayed in the ReZo system before you book your room.

Remember! Cancellation fee will apply once you make a reZovation,
and, your card will be billed NOW.

Online you pay with Visa, Mastercard, Discover Credit (not debit) cards.

All guests must provide a valid CREDIT CARD upon check in for a security deposit "hold".
This hold will be released approx. 3 days after check out if no damages are reported.

I do have a credit card & agree to all Abbey-Inn policies.

Check Availability and Book your Romantic Room Now

If you need to book your room by phone, please call during RESERVATION STAFF hours:

6pm - 8pm W, Th, F, S, S call 812-988-2397

Romantic Brown County Indiana Hot Tub Suites

Romantic Brown County Indiana Hot Tub Suites

Abbey-Inn Brown County / Rates / Policies / Specials / Rooms at the Inn

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